While determining the service provider for your virtual phone service you need to be very cautious. You have to find out which provider best addresses your business needs. A few things that you should consider while determining your virtual phone service provider are: the plans they offer, credibility of the provider, the primary features of their phone service and also few other facets of their business. You should also spend some time in comparing the features of the phone services offered by different providers. Also check your budget to make sure the phone service you are opting is within your budget. You also have to determine whether the phone is for business or for personal use.
Key Features
Make it a point to inquire about the key features that your virtual phone service provider offers. Generally the service provider offers few key features as perks to their customers. You also have to be familiar with call transfer, voicemail, call forwarding, auto attendant, caller ID and other features. The virtual phone service works like a traditional phone system with few exceptions. Firstly, a virtual phone does not need any installation, hardware or software. Also it does not need any dedicated telephone connection.
Auto Attendant
A virtual phone service has a special feature that completely eliminates your need to hire a receptionist. The auto attendant of a virtual phone works like a receptionist. It greets your customer and directs them to the right person or department 24x7. You can use a professional for the voice over of your auto attendant. You can also customize and change the recording of your auto attendant.
Voicemail box
You can also transfer your calls to your colleague who is sitting across the country or on the other side of your work station. A virtual phone service also has few advanced features like call forwarding and voicemail box. You might not be available all the time to answer your calls. In such cases, your customer can leave a message in your voicemail box and you can call him back at a more appropriate time.
Call Forwarding
The call forwarding of a virtual phone service helps you connect with your customers all the time. It can forward your calls to up to three numbers – your residence number, your cell phone number and one more number, if you have any. You can also screen the call before you answer it. If you feel a call is important and needs to be answered immediately then only you answer the call otherwise you can divert it to your voicemail box. A virtual phone usually has a caller ID. So you can also check the details in case you have missed a call.
Some Special Features
A virtual phone service also offers some special features like sending fax online and using a toll free number. Your business can benefit immensely using both of these features. A toll free 1 800 number is a special kind of business number that has been designed with a definite business purpose. It has a great influence on the visibility and credibility of your business. An online fax on the other hand, helps you fax your documents to your customers any time without wasting much time or money. Faxes are sent via an online interface.
Key Features
Make it a point to inquire about the key features that your virtual phone service provider offers. Generally the service provider offers few key features as perks to their customers. You also have to be familiar with call transfer, voicemail, call forwarding, auto attendant, caller ID and other features. The virtual phone service works like a traditional phone system with few exceptions. Firstly, a virtual phone does not need any installation, hardware or software. Also it does not need any dedicated telephone connection.
Auto Attendant
A virtual phone service has a special feature that completely eliminates your need to hire a receptionist. The auto attendant of a virtual phone works like a receptionist. It greets your customer and directs them to the right person or department 24x7. You can use a professional for the voice over of your auto attendant. You can also customize and change the recording of your auto attendant.
Voicemail box
You can also transfer your calls to your colleague who is sitting across the country or on the other side of your work station. A virtual phone service also has few advanced features like call forwarding and voicemail box. You might not be available all the time to answer your calls. In such cases, your customer can leave a message in your voicemail box and you can call him back at a more appropriate time.
Call Forwarding
The call forwarding of a virtual phone service helps you connect with your customers all the time. It can forward your calls to up to three numbers – your residence number, your cell phone number and one more number, if you have any. You can also screen the call before you answer it. If you feel a call is important and needs to be answered immediately then only you answer the call otherwise you can divert it to your voicemail box. A virtual phone usually has a caller ID. So you can also check the details in case you have missed a call.
Some Special Features
A virtual phone service also offers some special features like sending fax online and using a toll free number. Your business can benefit immensely using both of these features. A toll free 1 800 number is a special kind of business number that has been designed with a definite business purpose. It has a great influence on the visibility and credibility of your business. An online fax on the other hand, helps you fax your documents to your customers any time without wasting much time or money. Faxes are sent via an online interface.